Is Jacksonville Center for the Performing Arts cashless?

All concessions and merchandise stands are cashless.

What is the bag policy at Jacksonville Center for the Performing Arts?

All bags brought into Jacksonville Center for the Performing Arts entry points will be subject to search and must be 12” x 6” x 12” or smaller. Medical device carriers in excesses of the maximum bag size are permitted but will be subject to search.

What is the camera policy?

Theater policy permits small personal cameras and prohibits professional cameras with lenses longer than 6” or any audio/video recording devices.

Are there baby changing stations available?

All public restrooms are equipped with diaper changing stations for the convenience of our guests.

Is there a first aid?

Please contact the nearest Event Staff member or Security if you are in need of medical attention.

Is there a lost and found?

After each event, all items will be taken to the Main Security Office. To locate a lost item, please call (904) 633-6110. Items not claimed after 60 days will be donated to local charities or otherwise disposed of at Jacksonville Center for the Performing Arts management’s sole discretion.

What is the re-entry policy?

Exiting and re-entering the building with the same ticket is not permitted. Exceptions are only made in the case of medical situations and emergencies.

Is smoking permitted?

Jacksonville Center for the Performing Arts is a smoke-free facility/ Tobacco products, e-cigarettes, and vapes are not to be used inside the theater.

Frequently Asked Questions

Quick answers to common questions. If you cant what you’re looking for please contact our team.

Still Have Questions?

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Frequently Asked Questions

Quick answers to common questions. If you cant what you’re looking for please contact our team.

Venue Info

Parking/Directions

Seating Charts

ADA / Accessibility

Sustainability

Box Office & Will Call

Still Have Questions?