ADA / Accessibility
Jacksonville Center for the Performing Arts is committed to providing all guests with a clean, safe and fun experience.
The Jacksonville Center for the Performing Arts is committed to meeting or exceeding all structural and service requirements as stipulated by the Americans with Disabilities Act.
Accessible Seating/Tickets
Wheelchair-accessible seats are available in all price levels. One companion ticket may be purchased with each wheelchair-accessible ticket. Please indicate when buying tickets if you require accessible seating. You may purchase handicapped-accessible seating in person at the Box Office during normal business hours.
Accessible Drop-Off
Guests may drive into the front circular driveway on Water Street to allow passengers to unload before parking. While the vehicle is being parked, the guest may wait at the security desk on the right side of the lobby for their party.
The Jacksonville Center for the Performing Arts Moran and Terry Theater offers assistive listening devices for use from any seat in the theater. Listening devices are available at the security desk at the Jacksonville Center for the Performing Arts.
Patrons who will need hearing assistance can download the AudioFetch app:
Apple: https://apps.apple.com/us/app/audiofetch/id955015484
Android: https://play.google.com/store/apps/details?id=com.waio.mobile.android&pli=1
The Audiofetch app can connect to any Bluetooth device, including hearing aids or headphones. If you need further assistance, please come to the Artist Series Box Office.
Jacksonville Center for the Performing Arts provides sign language interpreters for entertainment events free of charge to the hearing impaired. They must be requested at least two weeks in advance prior to the event to ensure availability.
Yes, the Jacksonville Center for the Performing Arts has an elevator for guests.
We welcome service animals as defined under federal ADA guidelines as dogs that are individually trained to do work or perform tasks for people with disabilities. No other animals will be permitted.